Essay on The Success of the New Deal - 811 Words

The Success of the New Deal Was the New Deal a success? The new deal was a success felt by many Americans, there was prosperity and for the first time hope for a better future. There were a lot of successes in the new deal, unemployment being one of the biggest, was brought down from nearly 13 million to just under 8 million. Millions of long-term jobs were created using alphabet agencies. For the first time in American history a welfare state was introduced, millions of people received relief, often food, shelter and clothing. Emergency relief certainly stopped people from starving. The government created social security and welfare schemes for the benefit of the many ordinary people†¦show more content†¦This was a success only to the workers. Farmers had been hit a lot harder than most in the 20s and past the Wall Street crash, the new deal did much to improve the lives of American farmers, especially those with large farms. By the mid-1930s farmers incomes were rising, this was mainly thanks to Federal government created alphabet agencies. The new deal did much to raise the morale and confidence of many Americans. Many began to believe in themselves again. Few turned to extreme Communist or Fascist groups. Roosevelt had increased the role of the federal government in America. It became much more involved in peoples lives. Most Americans now accepted that the federal government had a role to play in making sure the weaker sections of society - the unemployed, the homeless, the old and the poor - were looked after. Roosevelts own background of disability meant that he could sympathise with the disadvantaged in American society. He was determined to help the unemployed, the disabled and the elderly in his policies. However, there were still a number of people who werent enjoying the excitement on the road to recovery. Unemployment was reduced by a considerable amount but was not ended. The various schemes had limited impact. Some said they did not provide real jobs and the moment government ceased to pay, the jobs wouldShow MoreRelatedThe Success of the New Deal Essay1219 Words   |  5 PagesThe Success of the New Deal In 1932 the citizens of the USA were eager to see Herbert Hoover out of office. From the start of The Wall Street crash (1929), President Hoover had done next to nothing to try and counter the Depression following. He and the republicans argued that Economy went in cycles of bust and boom. He kept insisting, Prosperity is just around the corner. This gave the Democratic Party, led by Franklin Delano Roosevelt, a great chance to attackRead MoreSuccess of the New Deal Essay1267 Words   |  6 PagesSuccess of the New Deal During 1929 many people invested in the stock market, this led to the stock becoming less and less valuable, this eventually led to the Wall Street Crash. The current Republican President, Herbert Clark Hoover was not seen to be doing enough so he was succeeded By President Franklin Delano Roosevelt (FDR) , who would end the depression with his New Deal. Roosevelt holds the unique distinction of being elected four times by the people of AmericaRead MoreEssay on The Success and Failure of the New Deal747 Words   |  3 PagesThe New Deal The United States encountered many ordeals during the Great Depression (1929-1939). Poverty, unemployment and despair clouded the â€Å"American Dream† and intensified the urgency for solutions to address and control the nationwide damage. President Franklin Roosevelt proposed the New Deal to detoxify the nation of its suffering. It can be argued that the New Deal was ineffective due to the inability to end the Great Depression with its short-term solutions and created more problems, however;Read MoreThe Success of Franklin D. Roosevelts New Deal718 Words   |  3 PagesFranklin D. Roosevelt’s â€Å"New Deal† package of legislation set a new precedent for United States involvement in cultural development. The New Deal was characterized by liberal use of government resources to provide relief, recovery, and reform to a nation that had been reeling from the aftermath of the Great Depression. While the immediate success of Roosevelt’s New Deal in mitigating the effects of the Great Depression is debatable, it’s long lasting impact on American government is still felt todayRead MoreThe Success of the New Deal in Solving the Problems Caused by the Great Depression724 Words   |  3 PagesThe Success of the New Deal in Solving the Problems Caused by the Great Depression Introduction- In the late 1920’s and early 1930’s the whole of America was in a deep depression and was in desperate need of help. When Franklin D Roosevelt was elected president of USA he came up with the plan of â€Å"the new deal† this was a planned guideline to regenerate money and the high standards of living the Americans once had not so long ago. He introduced 5 major organisations toRead MoreTo What Extent Was The New Deal A Success? What Were Its Successes And Failures?1682 Words   |  7 PagesSmitkumar Patel US History – 2 Professor Ojserkis 1 May 2017 To what extent was the New Deal a success? What were its successes and failures? The new deal was many programs issued by the US government to help the economy after the stock market crash of 1929. The new deal was issued because of the great depression and the new deal was a way to get out of the great depression. The great depression began in August 1929 and it lasted for about 10 years. â€Å"The Great Depression lasted from 1929 to 1939Read MoreThe New Deal : A Success At Tackling The American Economic And Social Problems During The 1930 S1226 Words   |  5 Pages1939, America was set with new government programs established by President Franklin Delano Roosevelt. Within Roosevelt’s first Hundred Days, he established a plan that would bring America out of crisis. This program was called, The New Deal, and had three goals: relief, recovery, and reform. This goals, the 3 R’s were short-ran goals for relief and immediate recovery, as well as, long-term goals for permanent recovery and reform. Ultimately, the main goal of the New Deal was to br ing America out ofRead MoreThe Great Depression Of The United States1299 Words   |  6 PagesBecause of this, he created the New Deal, which was when lots of laws and programs were passed in order to help reform, relief, and recover from the Depression. The New Deal in America was a success because of FDR’s efforts.. The New Deal was a success in America because it brought relief to many Americans. An example of relief is shown in Document 1, a quote about how the NYA helped boost family incomes and allowed children to stay in school. Document 1 supports success because children could attendRead MoreThe New Deal Essay1253 Words   |  6 PagesThe New Deal The New Deal had three aims Relief, which was to help with unemployment, Recovery to rebuild the economy and to return USA to the 1920s economic boom. The New Deal was not a complete success, but it did prevent things from getting worse, it dealt with unemployment in a way. One of the aims of the New Deal was to provide Relief; I am going to assess the successes and failures of this aim. The role of the FERA, they were kind of a success because theyRead MorePresident Franklin D. Roosevelts New Deal and Unemployment1355 Words   |  6 Pages The New Deal was President Franklin D. Roosevelt’s legislative agenda for rescuing the United States from the Great Depression. The Great depression is widely believed to have been caused by the instability of the stock market in the 1920’s, due to a rising number of ‘speculators’. On October 29, 1929, the crash of the U.S. stock market triggered a worldwide financial crisis. In 1929-1933, unemployment in the U.S. soared from 3 percent of the workforce to 25 percent,

The Problem Definition Stage - 1317 Words

Question 1 a. â€Å"The problem definition stage is perhaps more critical in the research process than the problem solution stage. Discuss this statement. Answer: †¢ Finding the right solution to an incorrectly identified problem helps no one because the original concerns will still continue to exist. Hence, pinpointing where exactly the gap lies, for which a solution is needed, is critical. (5 marks) b. In your company’s management development program, there was a heated discussion between some people who claimed, â€Å"Theory is impractical and thus no good,† and others who claimed, â€Å"Good theory is the most practical approach to problems.† What position would you take and why? Answer †¢ The†¦show more content†¦dep. Var e. Introduce a moderating and an intervening variable in the framework, explaining how they moderate and intervene. Intervening variable = stress ecperience f. Develop three hypotheses Hypotheses 1 The more workload given, higher complexity of the test and higher level of ambiguity will reduce students’ performance. Hypotheses 2 The more workload given, higher complexity ofShow MoreRelatedMy Original Definition Of Social Media Essay1319 Words   |  6 Pagesoriginal definition for antisemitism was: antisemitism is the conscience or unconscious hatred of a Jew or Jews, because of certain characteristics that the hater believes the Jew or all Jews possess by being Jewish. However, one thing that my original definition does not hint towards the wide spectrum of behaviors that are antisemitic. This is an advantage that your definition has. Your definition mentions a spectrum form â€Å"mildest expressions to exterminatory activities.† Your definition goes onRead MoreA Comparative Analysis Of Peter Checkland And Brian Wilson1036 Words   |  5 Pagescontributed to the development of Soft Systems Methodology (SSM). Althou gh both systems thinkers began developing concepts of SSM around the same time, Checkland is considered the pioneer of SSM. Checkland’s SSM was designed for solving general social problems, while Wilson adopted the methodology for business management by developing enterprise model building. The underlying principle for Checkland’s SSM and Wilson’s SSM is that it allows users to structure their thoughts and align them to the real worldRead MoreStage 1: THE PROBLEM SITUATION: UNSTRUCTURED In this stage we will explicitly argue the impacts of700 Words   |  3 PagesStage 1: THE PROBLEM SITUATION: UNSTRUCTURED In this stage we will explicitly argue the impacts of global warming; it is significant to talk clearly on the subject of the mess, assemble and portrait the data of this situation which is loaded in both â€Å"quantitative or based on fact†, and â€Å"qualitative and subjective information† Stage 2: THE PROBLEM SITUATION: EXPRESSED In this situation the system practitioner see the situation reflecting his own practices and suppose that how the mess could be dealtRead MoreWhat Are The Two Interrelated Purposes Of Gifted Education? Essay849 Words   |  4 Pagesenthusiasm, humorous, playfulness, mysterious, curiosity etc†¦ 5. Explain the nature of the creative process: A sequence of stages through which one might proceed in solving a problem creatively. Or this can be a change in perception, seeing something in a different light. a. Creative dramatics: This is a unique classroom activity that stimulates divergent thinking, imagination, and problem solving. i. Inside-out: Children become a fish in a tank or zoo animals in cages. Others look in. 6. Summarize theRead MoreTeam Development Stages891 Words   |  4 Pages1.(a) The definition of team development stages are special challenges to a group of people to work together successfully by using each development stage. The team and the organization take action to develop each stage to support the team to be a success and accomplish the mission. (b) The example of each team development stage is Forming, Storming, Norming, Performing and Adjourning stages. The forming stage develops when the team members meet each other at the first meeting and share informationRead MoreProject Scope807 Words   |  4 PagesMarchewka Chapter 3, Question 25: â€Å"What is a project’s scope?† Project scope is the first step of the process definition process and it sets the stage for developing a project plan. According to Gray and Larson (2008) â€Å"project scope is a definition of the end result or mission of the project which primarily purpose is to define the deliverable to the end user and to focus project plans.† Scope refers to all the work and processes involved in the creation of the project. And provides a view ofRead MoreDiscrepancy Evaluation Model Of Pittsburgh, Pennsylvania Public Schools1609 Words   |  7 Pagesprocess, a set of problem-solving procedures that seek to identify weaknesses, according to selected standards, and to take corrective actions, with the final resort being the termination of the entire program. 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The teaching vocabulary is very important when it comes to solving a problem in mathematics this is because a student must understand the content of the problem in order to solve. Not only knowing the content, but knowing the difference between the vocabulary. For example, knowing the difference between addition and subtraction. If a student does not know the different between both, the problem will be incorrect. A teacher must teach a student the vocabulary in their classroom. TheyRead MoreSystems Intervention Strategy1659 Words   |  7 Pagesbut, unlike soft systems methodology, it is relatively quantitative (rather than qualitative). The strategy has three stages: diagnosis, design and implementation, each subdivided into several steps (see Mayon-White 1993: 136). Diagnosis There is a zero stage of entry, at which point it is acknowledged that change is required, and that the process may be complex. 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The Role Of The Native American Indians - 2082 Words

Seven Years War in North America Anglelyn Washington University of Texas at Arlington U.S. History 1311 Professor Nathaniel Goodwin 14 November 2014 Seven Years War in North America: The Role of the Native American Indians Native American Indians played a larger role in the Seven Years War than they tend to be credited in many history books. While it cannot be denied that the Native Americans certainly were used as â€Å"pawns† of the European soldiers, this essential group was also motivated on its own to fight. However, there is little doubt that the Native Americans would not have had involvement in the Seven Years War without the nudging of leaders such as Jeffrey Amherst on the British side.  ² While many – if not most – of the European soldiers did not consider the Native American Indians to be valuable as people, they still contributed lasting culture changes to the English colonists in America, their own battle strategies and trade to the French as well as a new perspective on war and life in general during the Seven Years War, which proved to be invaluable. In studying the Seven Years War, it has been made abundantly clear tha t different groups reacted in their own individual ways to the Native American Indians. It is probably fair to say that no one at the time realized the importance of the Native Americans, though the French did of course tend to tolerate them more as allies to further their own agenda. 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Some examples are sports teams like the Red Skins and the Cleveland Indians or tobacco products like American spirit tobacco products all portray the Native American as one single figure with little to no difirenation

Latino Engineering Company Problem Root -Myassignmenthelp.Com

Question: Discuss About The Latino Engineering Company Problem Root? Answer: Introduction Latino engineering company is located in New South Wales and deals with manufacturing and supplying engineering equipment to the clients. Currently, the company is owned by an investment group after it was sold by Mr. Dominic who was the owner. The investment group was very keen while adopting the organization to ensure that the firm continues with its existing trend. The investment group provided that the name of the team was not changed and most of its workforce was retained although some senior engineering folks decided to seek other opportunities. After twelve months of operation, the company started experiencing unexpected performance, and many complaints from the clients. Some of the claims were defective engineering equipment, poor design and development follow up with clients, too long turn around for issue resolution, non-responsive customer service team and packaging and delivering illegal material to customers. This Paper, therefore, highlights the causes of the customer mentioned above issues and proposing a mechanism for reducing or eliminating the challenges. The paper also comes up with a continuous development plan to ensure that the problems and the problems are not repeated in future. Various techniques of identifying business problems are used to determine and help in solving the challenges facing Latino engineering company. The report outlines quality management systems and multiple procedures of the continuous improvement plan. Identification of problems The issues raised by Latino engineering company customers are: Defective engineering equipment Poor design and development follow up with clients Too long turnaround time for issue resolution Nonresponsive customer service team Packaging and delivering of wrong equipment Having identified and defined the problems affecting the clients of Latino engineering company it becomes easy to determine the cause (Sekaran Bougie, 2016). In this case, the cause and effect diagram is going to be applied to facilitate the identification of the cause problem. Defective engineering equipment Causes i. Availability of raw materials of low quality ii. Incompetency of employees in their duty formulation iii. Poor performance of production machines Effects Short term effects Customer dissatisfaction Long term effects i. Decreasing customer turn up ii. Decreased volume of sales. Poor design and development of follow up with clients Causes i. Incompetent staff members ii. Ignorance of employees iii. Lack of staff motivation Effects i. Decreasing customer turn up ii. Decreased volume of sales iii. Decrease in accrued revenue Too long turnaround time for issue resolution Causes Unreliable channels of communication Ignorance of customer care staff members Lack of staff motivation Short-term Effects Lack of interest from customers Declined levels of trust with the clients Customers shift to other engineering equipment dealers Long-term effects Decreasing customer turn up Reduced volume of sales Decrease in accrued revenue Nonresponsive customer service team Causes Presence of unqualified staff members Lack of knowledge on how to handle customers from the existing staff members Ignorance and incompetency of customer care staff members. Lack of employee motivation and training Short-term Effects Lack of interest from customers Declined levels of trust with the clients Customers shift to other engineering equipment dealers Long-term effects Decreasing customer turn up Reduced volume of sales Decrease in accrued revenue Packaging and delivering of wrong equipment Causes i. Carelessness existing among employees ii. Improper packaging and labelling of equipment Short term effects i. Declined levels of trust with the clients ii. Customers shift to other engineering equipment dealers iii. Decreased customer turn-up iv. Decreased volume of sales which lead to decrease in revenue accrued Curbing the problems To control the issues affecting the organizations, a plan has to be developed (Hammer, 2015). The developed method should aim at solving the problems while stating the available resources. The plan should be based on the concept below. The plan should be developed in initial stages then implemented, the results are checked then the actions are taken aiming at improving the solution. Defective engineering equipment Performance improvement plan (PIP) is to be developed; the plan should address the causes of the production of faulty engineering equipment (Keohane Olmstead, 2016). The project aims at ensuring that the supervisor is keen on his or her duties together with the quality control team to ensure that goods produced are of satisfactory quality. Supervisor The production of defective equipment means that the supervisors are not keen in their duties since they are expected to control the production process (Latino, 2016). It is done by ensuring that responsibilities are assigned concerning qualification and experience. The supervisors should ensure active participation and maximum concentration of the production team. The following are areas which should be addressed by supervisors to minimize of curb production of defective engineering equipment. The supervisor is to be always present during production. The supervisor should assign duties concerning experience and qualification. The supervisors should ensure that all employees are concentrating and active during the production of goods. The quality control team Quality control team is an essential team to any organization (Jeston Nelis, 2014). They are professionals who are responsible for ensuring that the goods produced are of satisfactory quality concerning the standards set by the government. Quality control work hand in hand with the quality assurance team. They perform their task by sampling method where they test a certain number of products from a given set. They use reliable machines to sense any defect within the product. Once the product is found to be defective, it is recycled for quality improvement (Chang, 2016). The challenge facing Latino customers of supply of broken engineering equipment is a prof that the quality control team in the company are not fully executing their duties (Allen, 2016). The quality control manager should be in a position to address this issue. The following are ways to which the production of defective equipment can be mitigated. Ensuring that the quality control team is composed of experienced and qualified staff members. Ensuring that the quality control team perform their duties with a lot of keenness The production team These are the individuals based in the production stage composed of the machine operators and their assistants (Dale, 2015). The challenge facing the company of defective engineering equipment production starts in their department. The operators should rectify on the following areas to ensure that the creation of faulty equipment is mitigated or reduced significantly. Continuously checking the production machines to ensure that they are on the expected right track. Being keen during machine operation to ensure that they produced goods of high quality. Actively participate in their duties, ensuring that they are always sober and performing their duties with interest. The process will involve financial resources since the company will need to ensure continuous machine checks and acquirement of good performing machines. Poor design and development follow up with clients. When the design and development of following up the client are weak, the company is likely to fall (Goetsch Davis, 2014). It is because clients are critical people in any organization and they should be handled with care (Burke, 2017). If a firm is not concerned about addressing and following up issues affecting clients, the clients end up changing their place of purchase. It ends up reducing the volume of sales and henceforth the profit margins (Dessinger Moseley, 2015). The following issues should be addressed in the Latino engineering company to ensure that customers are satisfied with the services offered. The management The management should ensure that there is a strong existing relationship between customers and employees (Lam, ODonnell Robertson, 2015). A platform should be initiated based on modern technology to provide that communication between the two parties is efficient (Hibi et.al, 2016). Incorporation of advanced technological devices within the organization will ensure that the employees can follow up clients and address their issues accordingly. The management should also ensure that the employees are satisfied as they perform their duties. It involves rewarding and offering promotion services reasonably (Ren, Ling, Wei Fan, 2015). Once employees are satisfied and interested in their place of work, they usually give their best. The company should first address the issues of employees before going for the external matters (Silva, Medeiros Veira, 2017). The employees should be trained on the best ways of handling clients. The employees The employees of Latino engineering company should play the significant role in ensuring that the design and development follow up with clients are improved (Bernal, 2014). It can be achieved through various processes. Performing their duties skillfully Establishing a healthy relationship with the customers Always ensuring that the issues raised by customers are firstly addressed and following up to ensure that the provided solutions efficiently work. Financial resources will be required in acquiring and maintaining modern technology devices. Continuous assessment of employees will also need funds. Too long turnaround time for issue resolution. Taking too long to solve issues may be very dangerous to any organization and may lead to business failure (Pietrzak Paliszkiewicz, 2015). Problems concerning customers should be first addressed to ensure that they are maintained and refer their friends and relatives to the team. The process through which issues are discussed should be initialized from the management then executed by the employees. Whenever an issue is raised, the administration should sit and nominate people to carry out research and determine the cause, effect, and mechanisms to curb it immediately (Moen Norman, 2006). The management should, therefore, give direction to the employees on how to solve the problem. Employees should play a significant role to ensure that raised issues are solved promptly. Employees should perform the following roles. Executing guidelines immediately when they are solved to them. Solving simple arising problems without involving the administration since it will take longer. Aiming at giving the clients the best service. The research will require allocation of funds and acquire qualified staff members. Nonresponsive customer service team Customer care team contains experts who are concerned with ensuring that the concerns of clients are listened and addressed as soon as possible. When the customer team becomes silence on issues raised by the customers, a significant threat is posed to the organization. It is because customers lose interest in the company and shift to another firm which values customers. The clients also influence their friends and relatives who even end up moving to other companies. The management of Latino engineering company should look at the channels used by the customer service team for communication. The administration should also ensure that the customer care staff is composed of friendly individuals who are very sociable. The team should also be satisfied in their task so that they can perform their duties with interest thus offering their best. The customer service team The team performs a very painful duty, and they should be keen on responding addressing customer's issues respectively. The employees should focus on the following to ensure that they maintain and attract potential buyers. Ensuring friendly relationship exists between them and the clients Advising clients on the use of purchased products Involving the management on the issues they are unable to solve. Financial resources will be applied in ensuring that the company's operation is based on the modern technology so that customer issues can be responded and solved quickly. Packaging and delivering wrong equipment The issue of illegal packaging equipment should not exist between Latino engineering companies. It is because it is a mistake based on the carelessness of the employees in charge of packaging and labeling. The issue shows that the Latino engineering company has employees who are not committed to their duties. To eliminate the problem the management and employees should insist on the following. The management should ensure that all employees serving the company are individuals who are highly qualified and experienced. The employees should also portray high levels of integrity and ability to work with minimal supervision (Nicolay et.al, 2012). The management should ensure that the employees are satisfied by rewarding them good pay and offering training and promotion services equally. Stern action should be taken on the employees involving themselves in careless mistakes. The employees should rectify on the following areas. Performing their duties keenly to avoid making careless mistakes Working together as a team so that they can correct each other henceforth avoiding silly mistakes. Continuous improvement plan (CIP) The continuous improvement plan is a mechanism for ensuring that challenges facing an organization are addressed. The constant improvement plan aims at curbing or reducing the existing problem. The device to be applied in Latino engineering company will be based on ISO 9001-2008 standards document (Moen, Nolan Provost, 199). The process will involve all stakeholders of the organization playing their roles respectively. They will be guided by the requirements of the customer. The management will play their responsibility which requires formulation of guidelines and policies. The established guidelines and procedures will go to the resource management who will enhance their implementation to achieve the product described by customers. The product is measured and analyzed for the improvement, and the process continues. There is also information flow involving the customers and the cycle. It is aimed at ensuring that the process is in favor of the customers. Continuous assessment plan for defective engineering equipment The quality control managers of Latino engineering company will look at the production and ensure that the defects are held and recycled. The records will be reviewed at specified intervals to ensure the mistakes are reducing continuously. The production machines will be checked continually to ensure they give an output of high quality. Assessment of Poor design and development follow up with clients. The customers will be assessed at set intervals. The Latino Company set committee will do it after three months. All the issues involving customer follow up on design will be tested. The assessment will aim at ensuring the firm is continuously improving on the aspect. Evaluation of Too long turnaround time for issue resolution. The assessment will focus on customers. The duration taken for their issues to be addressed is recorded. The evaluation will be done in four phases yearly. It will help the firm identify the progress of the Latino engineering company on rectifying the issues and monitor the effectiveness of the applied mechanisms. Assessment of Nonresponsive customer service team To assess the responsiveness of customer service team of Latino engineering group customers were used. The information obtained from the customer on how the service team has responded to their issues is used to identify the progress. The assessment is done in our phases yearly to test the performance of the plan under implementation. Evaluation of packaging and delivering wrong equipment The review will focus on the complaints made by the customer on delivery of indecent material from Latino engineering company. The information is obtained from records and shows how the firm is performing towards minimization or curbing delivery of faulty equipment. Conclusion Latino engineering company is facing the problem of customer dissatisfaction due to incompetence. The issues raised by the customers included defective engineering equipment, poor design and development follow up with clients. Too long turnaround time for issue resolution, non-responsive customer service team packaging and delivery of illegal material to the clients. The primary cause associated with the Latino organization is a failure of the management to ensure that they formulate policies and guidelines to be observed by all employees. The company should solve the internal issues first by providing that the employees are satisfied by rewarding them well and offering training and promotional services equally. The company should also ensure all the employees are qualified and they have outstanding experience of the allocated duties. The management should ensure that employees perform their duties with a lot of keenness. It will be achieved by establishing strict rules which prohibit careless mistakes. The company should also adopt a continuous improvement plan (CIP) to ensure that the improvement process remains continuous. Continuous improvement of the company's weakness will lead to increased customer satisfaction. The volume of the sales will increase thus the accrued revenue. The company will pose an opportunity for future existence and achievement of objectives. References Sekaran, U. and Bougie, R., 2016.Research methods for business: A skill building approach. John Wiley Sons. Hammer, M., 2015. What is business process management?. InHandbook on Business Process Management 1(pp. 3-16). Springer Berlin Heidelberg. Keohane, N.O. and Olmstead, S.M., 2016. Introduction. InMarkets and the Environment(pp. 1-10). Island Press/Center for Resource Economics. Latino, R.J., Latino, K.C. and Latino, M.A., 2016.Root cause analysis: improving performance for bottom-line results. CRC press. 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